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Policy

SHIPPING AND DELIVERY

We ship orders via the US Postal Service or FedEx with rates for each of the above services calculated at checkout. All orders are sent from Boynton Beach, Florida and take approximately 2-6 business days for domestic delivery. An email will be sent to you when your shipment leaves our offices, inclusive of a link with tracking information. Our Same Day Shipping is for any in stock orders placed before 1pm EST thru our website Monday-Friday (excluding holidays). Should you need expedited delivery, weekend shipping, or other help, please contact us at sales@littletrendyz.com.

International shipping is available, please email us at sales@littletrendyz.com.

SALES TAX INFORMATION

Our home office is in Boynton Beach, FL and we are required to collect sales tax of 6.0% for all orders shipped within Florida. Wholesale stores are required to submit a valid, state-issued Resale Tax Certificate in order to not be charged state sales tax. Please consult your local laws if your unsure if you owe taxes on your purchase if we do not collect it at checkout.

Colorado purchasers: Sales or Use Tax is due on certain purchases and the state of Colorado may require you to file a Sales or Use Tax Return.

Oklahoma purchasers: Because we do not have a physical location in Oklahoma, Little Trendyz is not required to, and does not, collect Oklahoma sales or use tax. Your purchase, however, is subject to Oklahoma use tax unless it is specifically exempt, and you therefore must report and pay the applicable tax either (a) in connection with your Oklahoma individual income tax return [Form 511] or (b) by filing a consumer use tax return [Form 21-1]. Copies of those forms and instructions for completion, as well as information as to exemptions that may apply, are available on the Oklahoma Tax Commission website. Please note that your purchase is not exempt merely because it was made over the Internet.

South Dakota purchasers: Because we do not have a physical location in South Dakota, Little Trendyz is not required to, and does not, collect South Dakota sales or use tax. Your purchase, however, is subject to South Dakota use tax unless it is specifically exempt, and you therefore must report the purchase and pay the applicable tax, using the South Dakota use tax form. A copy of that form and instructions for completion, as well as information as to exemptions that may apply, are available on the South Dakota Department of Revenue and Regulation website. Please note that your purchase is not exempt merely because it was made over the Internet or by phone.

ORDER CONFIRMATIONS

As part of the checkout process any order requires entering a valid email address. We send an order confirmation email immediately following verification of valid payment for your order. As soon as your order ships, another email will be sent which will include package tracking information for your item(s).

RETURNS AND EXCHANGES

We know that it can sometimes be tough purchasing things sight unseen, so we are making it super easy by giving you guaranteed satisfaction. If you buy from us and it doesn't work out, no problem.

We stand behind our products 110%, and we mean it. If you are interested in a refund or exchange the only thing we ask is that you contact us at customerservice@littletrendyz.com to let us know about your problem within 15 days of your order and then send it back.

We do have a few requirements, just to be fair - the item needs to be in its unworn original condition. This means the tags still have to be attached and there can be no stains of any kind. The only thing we ask is that you pay the return shipping, and then we'll cover everything from there. 

PRIVACY POLICY

We both sincerely appreciate your business and respect your privacy equally as much! We've done all that we can to ensure that any information provided to us is kept safe & secure. We promise not to share any of your information with any outside 3rd parties and you therefore will not be contacted by anyone via postal mail, telephone, or email outside of Little Trendyz (and its affiliated brands).

After you make a purchase we may notify you when we run an exciting promotion, or have fantastic new products to offer. If you prefer not to receive these emails, you can opt out at any time by directly using the unsubscribe ink included with every email, or by contacting our customer service team directly. 

PAYMENT AND PROMOTIONS

We gladly accept Visa, Master Card, Discover, and American Express. All credit card transactions are processed using a secure, offsite payment server, taking every measure to protect your privacy and security.

From time to time we offer special pricing, promotions, and/or discount codes. These deals are usually short-term in nature and discounts are only valid for the specific times they're active. Once they're over, they unfortunately cannot be applied.

BACKORDERS

We do everything possible to ensure that all of our products are always in stock. Unfortunately, as hard as we try, underestimating the popularity of a given product at a given time happens. If your order contains an item listed as BackOrder, we'll ship all in-stock items immediately and the BackOrdered item(s) will be shipped out (at no additional charge) as soon as we receive them.

GARMENT CARE

Little Trendyz products are made of 50% Organic Cotton/50% Bamboo and may shrink slightly when washed. We recommend washing all apparel in cold water and laying flat to dry.

CUSTOMER FEEDBACK AND TESTIMONIALS

This business is all about you, and we welcome your feedback! Please let us know what you think about our products. We strive to provide the best for you and your little ones, and appreciate your comments and suggestions. We also LOVE to receive pictures and personal stories of your family enjoying our products, and have posted many of them on our website! That is really what this is all about! Please contact us with any product feedback or testimonials. Email us at info@littletrendyz.com

or email us at:
Customer Service
Little Trendyz
11363 Millpond Greens Drive
Boynton Beach, Florida 33473
646.285.6143

CHARITABLE CONTRIBUTIONS

Little Trendyz, LLC makes giving back a priority. As a company, we support multiple organizations, primarily those focusing on children, by donating a portion of our profits annually. We believe that everyone must do their part, and we are very grateful to have the opportunity to share our blessings.


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